Terms & Conditions

Welcome to Racehorse Trader Online Ltd trading as Horse Trader Store (referred to as "we", "us", or "our"). These Terms and Conditions govern your use of our website, located at www.horse-trader.co.uk ("Site"), and your purchases from us. By accessing the Site or placing an order, you agree to be bound by these Terms.

Please read them carefully before using our Site.

1. Company Information

This website is owned and operated by Racehorse Trader Online Ltd (Trading as Horse Trader Store), a company registered in Great Britain with registration number 14290236 Our registered address is:

Racehorse Trader Online Ltd (Trading as Horse Trader Store)
Morecroft House
Willie Snaith Road
Newmarket
Suffolk
CB8 7SU

2. Use of the Website

• You must be at least 18 years old or accessing the Site under the supervision of a parent or legal guardian.
• You agree not to use the Site for any unlawful purpose or in a way that may harm our reputation or business.
• We reserve the right to suspend or terminate your access to the Site if we believe you have breached any of these Terms.

3. Product Information

• All descriptions, images, and prices of products on our Site are accurate to the best of our knowledge. However, we do not warrant that product descriptions or other content are error-free.
• Product availability is subject to change without notice. We reserve the right to withdraw or update products at any time.

4. Pricing and Payment

• All prices are displayed in GBP and are inclusive of VAT.
• Delivery charges (if applicable) are clearly displayed during the checkout process.
• We accept payments via  Visa, MasterCard, PayPal, Apple Pay.
• Payment must be received in full before your order is dispatched.

5. Order Acceptance

• Your order constitutes an offer to buy a product. All orders are subject to acceptance by us.
• We will confirm acceptance by sending you a dispatch confirmation email. The contract between you and us will only be formed when we send this email.
• We reserve the right to cancel or refuse any order at our discretion, including if a product is out of stock, mispriced, or we suspect fraud.

6. Delivery

• We deliver to UK Mainland only
• Estimated delivery times are provided at checkout and are not guaranteed.
• We are not liable for delays caused by external factors (e.g. courier delays, customs clearance).

7. Returns and Refunds

• If you are not satisfied with your purchase, you may return it in accordance with our Returns Policy 
• You have the right to cancel your order within 14 days of receiving your goods.
• Returned items must be unused, in original packaging, and accompanied by proof of purchase.

8. Promotions and Discount Codes

• Promotions and discount codes are subject to availability and may be withdrawn at any time.
• Discount codes cannot be combined or applied retrospectively to previous purchases.
• Specific terms may apply to each promotion.

9. Intellectual Property

• All content on the Site, including logos, images, text, graphics, and designs, is owned or licensed by us and is protected by copyright, trademark, and other intellectual property laws.
• You may not reproduce, copy, modify, or distribute any part of this Site without our written permission.

10. Limitation of Liability

• To the fullest extent permitted by law, we shall not be liable for any direct, indirect, or consequential loss or damage arising from your use of the Site or purchase of products.
• Our liability for any product purchased shall be limited to the price paid for that product.

11. Privacy and Cookies

• Your personal information is used in accordance with our Privacy Policy 
• We use cookies to improve user experience and monitor traffic. For more information, see our Cookies Policy

12. Governing Law

• These Terms and any contract between us shall be governed by the laws of Great Britain.
• Any disputes shall be subject to the exclusive jurisdiction of the courts of Great Britain.

13. Changes to Terms

• We may update these Terms from time to time. The updated Terms will be posted on this page and will take effect from the date of posting.
• Please review these Terms regularly to stay informed of any changes.

14. Contact Us

If you have any questions about these Terms, please contact:

Horse Trader
Email: info@horse-trader.store

Last updated: May, 2025